Privacy Policy

Last reviewed: January 2025

1. Who we are

Sandhurst Cars Limited ("we", "us", "our") is registered in England & Wales (company number 15530609). We operate the website at www.sandhurstcars.co.uk.

We are the data controller for personal information collected through this website. If you have any questions about this policy, please contact us at sales@sandhurstcars.co.uk.

2. What personal data we collect

We collect the following personal data when you contact us:

Your name
Email address
Phone number (if provided)
The content of your enquiry

We also collect anonymised usage data through Google Analytics, including pages visited, time on site, and browser/device type. This data does not identify you personally.

3. How we use your personal data

We use your personal data to:

Respond to your enquiry about a vehicle or our sourcing service
Communicate with you about a vehicle you have expressed interest in
Comply with any legal obligations

4. Legal basis for processing

We process your personal data on the following legal bases under the UK GDPR:

Legitimate interests — responding to your enquiry and conducting our business
Contract performance — where you have agreed to purchase or source a vehicle
Legal obligation — where we are required to retain records

5. Cookies and analytics

This website uses Google Analytics to understand how visitors use our site. Google Analytics sets cookies in your browser to collect anonymised usage information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. How long we keep your data

We retain enquiry correspondence for up to two years, after which it is securely deleted. If a sale takes place, we retain records as required by law.

7. Sharing your data

We do not sell, rent or trade your personal data. We may share data with:

Google LLC (analytics — anonymised data only)
Our professional advisers (e.g. accountants, solicitors) where legally required

8. Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Erase your data (right to be forgotten)
Restrict or object to processing
Data portability — receive your data in a portable format
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please email us at sales@sandhurstcars.co.uk. We will respond within 30 days.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised review date.